MEDICAL RECORDS

Our dedication to excellent medical record keeping

All our eye consultants spend a lot of time paying attention to detail and listing them down carefully in a standardized paper chart. We back this up digitally daily, and attach it to our digital charts. Laboratory results are scanned and digital photos are appended to records. We return all hard-copy laboratory results to our patients and do not keep them on file. We provide our patients with a records folder and advise them to bring them along during each visit. We strongly believe in maintaining this dedication to excellent medical record keeping. By doing so, we are able to hold true to our vision statements.

How to Obtain Copies of Your Medical Record

We need a written request from you or your physician for a copy of your medical records. There may be a charge involved if your request is for legal or insurance reasons. (The current fee as of July 2009 is 500 pesos plus PhP2.50 per page of printed materials.) If your request is for further medical treatment, there is no charge. It can take 4-6 weeks to receive the requested information if you were a patient here more than a few years ago since the information has to be obtained from archived records. For additional information, please call us up.